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Recover Customer Dues

Send WhatsApp reminders, track overdue, record partial payments — recover udhaar 3x faster.

📊 intermediate⏱ 10 min
Published:

DigitalNation BMS — Collect Installment Payments

Complete your daily installment collection in BMS within 3 minutes — see today’s list, record payment, print receipt. Overdue customers highlighted in red, WhatsApp reminders one click away. This tutorial walks you through the daily collection workflow.

First of the month — and you can’t remember who owes what. No more remembering. The system tells you. You just collect.

Step 1: See Today’s Collection

📸 [SCREENSHOT 8.1: Collection Page]
Location: /vendor/installments/collection
Capture: Today's collection grid + total expected

Open Installments → Collection. The system shows:

  • Today’s installments — who owes what, right now
  • Overdue — past-due installments still unpaid
  • Upcoming — the next few days

Each entry shows: customer name, phone, amount, and a one-tap WhatsApp reminder.

Step 2: Pick the Customer

📸 [SCREENSHOT 8.2: Customer Selection]
Location: /vendor/installments/collection → Grid
Capture: Customer cards with due amount + "Record Payment" button

Every card has a Record Payment button — tap it.

Or — in list view, one after another, collect fast.

Step 3: Enter the Payment

📸 [SCREENSHOT 8.3: Payment Modal]
Location: Collection → Payment
Capture: Amount + method + receipt upload + notes
Field Why it matters
Amount Full installment, or partial
Method Cash / JazzCash / EasyPaisa / Bank
Receipt Photo (for bank transfers)

Partial payment? — enter what came in. The rest rolls into the next installment.

Step 4: Send a WhatsApp Reminder

📸 [SCREENSHOT 8.4: WhatsApp Reminder]
Location: Collection → Customer Card → WhatsApp
Capture: WhatsApp icon + pre-filled message

Each card has a WhatsApp icon — tap it. The message auto-writes itself:

“Salaam, your next installment of [amount] is due on [date]. Thank you — [Business name]”

Click Send. Done.

Step 5: Handle Overdue

📸 [SCREENSHOT 8.5: Overdue Section]
Location: Collection → Overdue Tab
Capture: Overdue customers in red + days late

Overdue customers are highlighted in red. Days past, no payment?

  • Remind — WhatsApp message
  • Call — phone number one tap away
  • Reach the guarantor — if it drags on
  • Mark defaulted — the last resort

Frequently Asked Questions

How do I track daily installment collection with software in Pakistan?

In BMS, open Installments → Collection — the full list of today’s installments appears. On each customer’s card, tap “Record Payment” — amount, method, receipt — save. The remaining balance updates automatically, overdue customers are highlighted in red, and WhatsApp reminders are one click away.

Can I undo a recorded installment?

Yes — cancel the wrong entry and the ledger restores itself.

Can I collect multiple installments at once?

Yes — one payment for several months, the system splits it automatically.

The customer isn't answering their phone — now what?

Contact the guarantor — their number is in the agreement. If it drags, mark the agreement Defaulted.

Can I record installments from mobile?

Yes — BMS works fully on mobile. Record from home, from the counter, from anywhere.

Flow

Collection ← Customer ← Amount ← Method ← Save

Next: Handle Returns →